Business communication is information sharing between people within and outside an organization that is performed for the commercial benefit of the organization. It can also be defined as relaying of information within a business by its people.Communication is neither transmission of message nor message itself. It is the mutual exchange of understanding, between a sender and a receiver. The basic functions of management (Planning, Organizing, Staffing, Directing and Controlling) cannot be performed well without effective communication. This training seeks to expose participants to basic communication flow in business management
After this training, each participant will be able to:
Explain the Communication Process.
Describe the Various Barriers of Effective Communication.
Explain the Role of Active Listening for Effective Communication.
Explain the Role of Body Language for Effective Communication.
Describe the Method of Effective Business Writings
Business communication – An introduction
Effect of communication barriers
Overcoming communication barriers
Difficult communication situations
Training Delivery Modes
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